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Guangzhou Jinxing Computer Technology Co., Ltd.

I. Business Introduction

Guangzhou Jinxing Computer Technology Co., Ltd. is an ERP system provider that offers services to users via the SaaS model.

Its self-built servers lack flexibility and agility in resource allocation, making it difficult to adapt to rapid business changes and meet the evolving needs of the operation team. The month-end reporting peaks impose higher requirements on the computing power and scalability of the machines. The database is growing rapidly and requires high availability. Additional files are stored in shared NAS, posing a risk of single point of failure. Business growth has also brought tremendous pressure to the traditional operation and maintenance team, necessitating a more reasonable operation and maintenance solution.

II. Challenges Faced

Before migrating to the cloud service provider, the company established a data center in Guangzhou. With continuous business growth, the team encountered numerous challenges, and the original IT architecture could no longer meet the needs of rapid business development:

  • The self-built servers lack flexibility and agility in resource allocation, failing to adapt to rapid business changes and meet the increasing business requirements of the operation team.
  • The month-end reporting peaks place higher demands on machine computing power and scalability.
  • The database is expanding rapidly, requiring high availability.
  • Additional files are stored in shared NAS, which has a single point of failure risk.
  • Business growth has exerted significant pressure on the traditional operation and maintenance team, calling for a more rational operation and maintenance solution.

III. Migration Solutions

The solution implemented by Agilewing is a containerized ERP integrated service system built on the cloud service provider. EKS (Elastic Kubernetes Service) delivers outstanding performance, scalability, and reliability. RDS (Relational Database Service) enables faster construction, deployment, and high availability. S3 provides unlimited storage and retrieval space. Together, these products offer the necessary scalability, performance, and availability required for Jinxing’s large and growing services while resolving the issue of high costs.

IV. MSP Operation and Maintenance Hosting Solutions

  • Provide technical support from Agilewing’s TAM (Technical Account Manager) team and architect team, with a maximum response time of 15 minutes and 7×24-hour online support service.
  • Daily Operation and Maintenance Services: Offer consultation on the usage, troubleshooting, configuration, and usage limits of cloud services; provide management of the deployment, configuration, and changes of application service environments.
  • Monitoring and Alert Services: Monitor the availability and performance of cloud services, help users set reasonable alert strategies and thresholds based on their actual business conditions, and send alert notifications via email.
  • Data Backup and Recovery: Provide backup and recovery solutions for business systems.
  • Security Management Services: Offer optimization suggestions and implementation support for cloud services and systems based on security best practices.

V. Value of Cloud Migration

Agilewing has received satisfactory ratings from Jinxing for migration and operation and maintenance hosting. With more flexible and powerful scalability support, Jinxing has achieved a perfect balance between cost and efficiency.

  • ELB (Elastic Load Balancing) and Autoscaling have helped address peak performance issues.
  • By adopting RDS multi-availability zone deployment, Jinxing has improved database availability, reduced downtime risks, and lowered maintenance burdens.
  • Replacing shared storage with OSS has resolved the single point of failure problem for Jinxing.
  • Provide managed operation and maintenance of cloud services on behalf of users.
  • Offer professional-level SLA technical support.
  • Conduct regular on-site communications with customers and provide suggestions and configuration guidance for their existing environments.